Privacy Policy

This page explains how Cycling Gems uses any personal data you give to us on and the ways in which we protect your privacy.

Under data protection laws and regulations in the territories where we operate, we have a legal duty to protect any personal data we collect from you. We are committed to protecting your information and strictly adhere to the requirements of such data protection legislation.

Your Consent

By providing us with your details, you consent to the collection and use of your data in accordance with this Privacy Policy. If at any point you wish to change how we can contact you please email us at

What is personal data?

Personal data is information (including opinions) which relates to an individual and from which he or she can be identified either directly or indirectly through other data which the firm has or is likely to have in its possession. These individuals are referred to as data subjects.

Where do we collect personal data?

On our contact page, when you make a general enquiry, we ask you for your full name, telephone, email address and a message.

We do not collect sensitive personal data about you except when you specifically knowingly provide it.

How do we use the data?

We use your personal data to contact you in response to a request you make. Your data is also collected in our Client Relationship Management (CRM) system when you register to receive news updates or we otherwise receive your contact details. You will be provided with the option to opt out and/or be removed from the CRM with each marketing communication you receive from us. In order to maintain the accuracy of our CRM, you can check, update or remove your personal details by emailing

We follow strict security procedures in the storage and disclosure of data which you have given us, to prevent unauthorised access in accordance with the laws and regulations in the territories where we operate.

Cycling Gems will not transfer your data to countries outside the EEA, without first obtaining your consent.

Third party disclosures

We do not sell, rent or exchange your personal data with any third party for commercial reasons.

Your Consent

By providing us with your details, including any sensitive personal data, you consent to the collection and use of your data in accordance with this Privacy Policy.

Cookie Policy

We use a technology called "cookies" as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. They are not executable code and can only be read by (you and) the website that created them. You can view and edit the cookies on your computer like any other text file using a text editor (the contents are usually just strings of unique identifiers and date/timestamps). The website that created the cookie can read the contents when you are at their website.

Cookies are widely used across the internet: you may have hundreds of cookies on your computer at any one time. Each browser has its own set of cookies so, if you run multiple browsers, you will have multiple sets of cookies on your computer.

We use cookies to make a user’s experience of our website more efficient and to improve your browsing experience. We also use Google Analytics, which are third-party cookies that allow us to analyse how users use our website, for example, by counting the number of visitors to the website and calculating the average number of pages a user views. The data we obtain from Google Analytics is valuable in helping us to improve the quality and content of the website.

If at any time you wish to disable our cookies you may do so through the settings on your browser. These settings allow you to specify which cookies you will accept by type and often by specific websites using an exception list, for example,you can block all cookies and then list the website from which you will accept cookies.